Anyone else having problems filling out review forms?

I just won one of the giveaway but I have been having trouble filling out the review forms. It use to be on a google form which I had no problems with but now that we have to fill it out on a different website it’s not letting me connect to my IG account making me not able to fill out the forms. I have tried refreshing many times and even emailing go picky support team but they never get back to me 😔. I even tried the support tab. If anyone has any suggestions please let me know i don’t want to be excluded from future events 😖😭. I have been sending my review form info through email like the support tab said but i still get the worry emails. Any advice will be much appreciated thank you 😊