Hi! I made an order on this platform at the begining of January and I'm living kind of a nightmare with the customer service they provide. 
With everything correct on my order they returned the order and the shop apologize and ask me to pay AGAIN for a new delivery. They don't return your money. No more alternatives than extra paying.
Has anybody else had a bad experience with this platform or I just had really bad luck? Do you know any other alternatives to buy kbeauty products in Europe?

Update: I placed negative reviews everywhere and next day they agreed to return all my money

yesstyle experiences

In my routine to make it shorter, I mix in my hands hialuronic acid and TO niacinamide and then apply. Is it correct or should I apply 1 and when it soaks apply the other one? Mixing them minimise the effectiveness?

Can serums be mixed?

I have been using a toner with Salicylic Acid for almost a year to treat my acne. I gave it time but it wasn't been effective. I added a silicone cleanser device to deeper clean my nose and forehead. Still wasn't enough...

2 months ago I started using TO niacinamide and vitamin C suspension, but still after having blackheads extractions they are back in a few days with the same straight.

I have started to use also mandelic acid 3 times per week to complement the exfoliation. It has helped with the pimples and some whiteheads but not with my blackheads.

I can't find a way to stop my nose to be completely clogged!
Any suggestions? Should I give my routine more time? Should I try other products with Salicylic Acid or try another alternative ingredients?

Any alternatives to Salicylic Acid?

I've suffer from hormonal acne since years. Nowadays I have a hormonal UID to stabilise my hormones levels but my acne hasn't improved. I use a BHA tonner and niacemide daily. Still every period "surprise" me with at least 2 new big pimples that like to stay for 2 weeks. Any idea of habits or products that can help with this kind of acne?

Hormonal acne treatment?

Can be too light wear moisturizer but a great premoisturizer.
It is easy to contaminate the product with such a huge container

It can be used so many ways!
Sometimes I use it instead of a hyaluronic acid serum.
In summer I use it as a light wear moisturizer to don&#39;t sofocate my skin
In winter I use it as a doble moisturizer for my night routine when I have extra dry skin.
The container is huge so I fill a smaller one for the daily use so I don&#39;t contaminate all the product.
It feels like water

Need to use it in combination with hidrating ingredients because it can be drying

Been using it for only 3 weeks and I can definitely consider it a Holly grail! It is the only thing that helps withy hormonal acne.
I always get a few painful cystic spots before my period. With this, as soon at it appears, I can prevent it from growing. Those are deep spots so of course they don&#39;t disappear in a couple of days. But in combination with my retinol I just have a couple of pimples that almost don&#39;t get red.

Feels too heavy. It doesn&#39;t absorb so you feel sticky the whole day

My face shine healthy and it&#39;s easy to spread. It gives a glass effect

Not a fan of the texture and a bit esceptic about the capsules. I have the feeling that it is only effective if you get any capsule when you pump it

It&#39;s so hidrating and I really saw an improvement.

It stings for longer than I expected. The texture is horrible. I always end up with a powdery paste on my hands and the product peeling off from my face. Doesn&#39;t matter if I haven&#39;t applied anything before

You can see your skin brighter since first application

monicagama