Hi Picky Creators, First of all, thank you to everyone who joined our Picky Affiliate School event! We’ve been truly inspired by your passion and eagerness to grow with us. Unfortunately, due to some internal matters, we need to put the event on hold for now. We sincerely appreciate your understanding and apologize for any inconvenience this may cause. We’re working hard to make adjustments that will improve the Picky Affiliate School and deliver a better experience for you. We look forward to seeing you again soon with an even better version! Thank you once again for your understanding and for being a valued part of the Picky community. Stay tuned for more updates! — Picky Team

Hello! Stuck with a “400 Session Invalid” error? Don’t worry- we’ve got some workarounds that might be helpful. 1. Wait and Retry: Sometimes, simply waiting a while (a few hours) before trying to connect again can resolve the issue. Trying again immediately after seeing the error is less likely to work. 2. Unlink Picky from Your Instagram Account. Please check the attached video for instructions. > Don’t forget to link again your account afterwards. 3. Switch Your Network: Try connecting using your mobile data connection instead of Wi-Fi, or switch from mobile data to Wi-Fi. Network conditions can sometimes interfere with the connection process. 4. Reinstall the Picky App: If none of the above steps work, you can try uninstalling and then reinstalling the Picky App as a last resort. We appreciate your patience as Instagram works to resolve this platform issue, please know this is a known issue originating from the Instagram platform itself. Picky Team

Struggling to link your Instagram to the Picky app? Good news—it just got way easier! Make sure to update your Picky App to the latest version: 5.3.5 and then, follow the steps in the video below to connect your account and get back in the game for our IG campaigns. We’ve missed you and can’t wait to see the awesome content you’ll create!

We’ve seen the concerns and/or issues you’re experiencing with submitting your content and completing your campaign. We understand and we’re here to help! However, since every case is unique, we’re unable to address each one in the comments. To assist you effectively, please send an email to support@gopicky.com with the following details: 📌 Subject: add the word “ Submission”
📌 Body: Give a clear explanation of the issue
📌 Attachment: Include a screenshot or video showing the problem on your phone This will allow our team to investigate and resolve your issue as quickly as possible. Thank you for your patience and understanding! — Picky Team

Hi there, Picky Creator!    As you might know we have introduced a new Submission Process on the Picky app!   With the launch of the Picky Universal Guidelines and Brand Specific Guidelines, we’ve refined the submission process to help you create content that brands will love while providing guidance if any adjustments are needed before posting.  Here’s how the new process works: 1️⃣ Content Submission Page → Start here! Write a Picky review if required and prepare your video content for approval. 2️⃣ Upload your content and caption → Click ‘Submit Content for Approval’ to send it to the Picky Team. 3️⃣ Under Review → We’ll check if your content and caption align with the guidelines. 4️⃣ Revision Requested? → If there’s anything to fix, you’ll see the issues highlighted in red. Make the changes and resubmit. 5️⃣ Content Approved! → Post your content on social media and head to the ‘Share your post’ section. 6️⃣ Select your post and save progress. 7️⃣ Event Requirements Completed? → Click ‘Complete Event’ to finalize. 8️⃣ You’ve successfully completed a Picky Event! These updates are designed to make your experience smoother and help you stand out to brands. Stay tuned—more details coming soon!   Happy creating!   The Picky Team