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fatbaebie user profile picture
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fatbaebie

Сухая

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Product Request issues??

I have seen that requesting items doesnt notify you anymore, nor does it keeps the request status up. Am I just requesting into the void? Im asking for things that have the ingredients list plain to see with no update, and it makes writing my reviews and updating routines hard.
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ciarabeautydiary user profile picture

ciarabeautydiary

Жирная/Чувствительная

I read in another thread that all the new products need to be added manually by Picky staff. I haven't had any new products added since maybe Jan/Feb this year, I feel your pain as this app deserves to have a flourishing product catalogue - I hope they can get the staff/resources/time to resolve the issue!
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Sharonspendstoomuch user profile picture
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Sharonspendstoomuch

Сухая

They haven’t updated any of my requests since February, so I don’t think Picky is actioning requests anymore. But it still says updates are done within 3 days and contacting Picky has not helped for me as I just get a canned message
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