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vvmskincare user profile picture

vvmskincare

Жирная

dot163 Просмотров

Parcel that did not arrived and received an email of being Blacklisted 😫😭

Unfortunately, until now I have not received this set of goodies (see image attached). I did sent an email to Picky support and was told that it’s the brand sending the package. One thing that I have noticed upon receiving the email announcement of the winners NO tracking details has been included which is kinda weird. Anyone who had the same experience? Did you receive the package eventually? Let me know more about this PLEASE! Thank you so much in advance.
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6 Комментариев

Beautywithhunnie user profile picture

Beautywithhunnie

Жирная

You can submit the review form indicating that you didn't receive the product.
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vvmskincare user profile picture

vvmskincare

Жирная

🥰🫶thanks so much!
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Natje9999 user profile picture
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Natje9999

Жирная/Чувствительная

Shipping info usually is send in a second email, some time after receiving the first email notifying you of your win. So those are two seperate emails with quite some time in between them. Did you receive the review form in your email? Fill that in and mark the box that says you haven't received the products. That way you won't get blacklisted.
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vvmskincare user profile picture

vvmskincare

Жирная

Yes I did received that and always replied with “NO” with the question if I have received the items. Thanks for this, I’m relived! 🫶
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Jesslea user profile picture
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Jesslea

Жирная

You generally get the first email just saying you have won, if you need to update address your able to at that time. When the product ships you get a notification email saying shipping in progress and there is a tracking number.
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vvmskincare user profile picture

vvmskincare

Жирная

Yes, I got another email but still no tracking details. Weird! 🤔
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skykahyan user profile picture

skykahyan

Жирная

oh no this is so devastating 😔
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vvmskincare user profile picture

vvmskincare

Жирная

😭😭😭 indeed!
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Zeba user profile picture
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Zeba

Жирная/Чувствительная

I just joined recently but have you tried submitting a ticket manually?
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Zeba user profile picture
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Zeba

Жирная/Чувствительная

I have seen quite a few posts that are similar in nature. Hopefully, this can be solved!
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