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Bonitaa user profile picture

Bonitaa

Oily/Resilient

dot187 Views

Germany + Wishtrend

Hi fellow Pickies! I hadn't bought anything before on Wishtrend, but I took advantage some days ago of the picky points I had to place my very first order. The thing is I just got an e-mail from DHL saying that I have to pay some import taxes in order to get the package ๐Ÿฅด that hadn't happened to me with other k-beauty webpages. The amount is as high as the total cost of the products I ordered, so Im really sad about it. If I would've know something like that could happen, then I would've not ordered from Wishtrend. Do you guys have some experience with this? What did you do? I'd be very glad about any hint you can give me ๐Ÿฅบ
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14 Comments

hashiskincare user profile picture

hashiskincare

Dry/Sensitive

Every single package coming from outside EU, is since July the 1st getting stopped m by customs. Every post office and carrier is obliged to take VAT (and transfer to national tax systems) and can take an administration fee per package up to 22โ‚ฌ. All the carriers take 20 or 22,of course. So. Whenever you something for 40โ‚ฌ let's say You'll HAVE TO pay 20% Vat in Germany or Spain, 25% in Scandinavian countries, in your case that's 8โ‚ฌ. That adss to the administration fee of 22โ‚ฌ Then for a 40โ‚ฌ package, you'll have to pay 30โ‚ฌ in custom fees. Keep that in mind whenever you order from outside EU. Also, some companies (Iherb, Cult beauty and so on) have registered to manage Custom fees for customers. That means that Iherb prices for you will be add the EU VAT. Afterwards, Iherb will transfer that VAT to EU authorities and the customer won't be paying the administration fee. Some companies are lazy and don't offer that service, like Wishtrend and many EU customers have stopped ordering from them. You should probably too.
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hashiskincare user profile picture

hashiskincare

Dry/Sensitive

Yesstyle is taking now higher prices and when the carrier asks for the Vat, you have to send them a shot of the bill and they will refund to you. Still you have to pay the administration fee, which is annoying. Don't understand why they don't mange custom fees for us directly as its just transferring the money to authorities. There's not much savings when you order from Yesstyle or Stylevana anymore. Jolse is a little better, as they always disclose the packages value is 5โ‚ฌ.thr administration fee is there but then the Vat is always low. At one point, authorities will learn the trick and it won't work anymore. Try to buy as much as possible from Koreanskincare.nl. They have ok EU prices and very afgordable shipping. Also, great samples in every package. Sometimes they have 20% on different brands and this way, it is cheaper than ordering from abroad.
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FrenchyPeach19 user profile picture

FrenchyPeach19

Oily/Resilient

yes, it's DHL's way of making ๐Ÿ’ฐ๐Ÿ’ฐ๐Ÿ’ฐ๐Ÿ’ฐ their processing fees are ridiculously high and often higher than the taxes themselves. you have to pay if you wanna be delivered your package :( this is why I try to never use express shipping. but with wishtrend we have no choice for now apparently.
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Bonitaa user profile picture

Bonitaa

Oily/Resilient

I think that was my first and last order from Wishtrend ๐Ÿ˜ž ant the end I will have to pay the whole price for the things if I want to get them ๐Ÿ˜’
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Alatinaandagolden user profile picture

Alatinaandagolden

Oily/Resilient

I wish that government would make the taxes clear when talking about importing taxes. that happened to me when I lived in Colombia, you donโ€™t know how much you would pay at the end until the package showed up. at that point the only thing left is to pay the taxes because otherwise you would have wasted your money
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Bonitaa user profile picture

Bonitaa

Oily/Resilient

yeah that's right. But it would've been also nice to read on the Wishtrend webpage that something like that could happen. I had so many problems at the beginning when I was trying to put my order, it was cancelled 3 times because its system didn't accept my PayPal payment so at the end I had to pay it with credit card ๐Ÿ˜’ I think that was the first red flag and I just ignored it ๐Ÿ˜–
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elizabeth user profile picture

elizabeth

Dry/Sensitive

yeah it sucks that we have to pay taxes on all packages ๐Ÿ˜ญ for DHL, the administration fee for express shipping is 2%, with a minimum of โ‚ฌ14.50.. I think its best to pay the amount this time.. but not order again unless they offer standard shipping or the IIOS system. Or order stuff from iHerb or Yesstyle as they have the IIOS system, so their prices already includes VAT and you wont get any surprises.
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elizabeth user profile picture

elizabeth

Dry/Sensitive

sorry i meant IOSS (import one stop shop)!
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K

kumlerc

Oily/Resilient

you can also order products with points? I'm new here
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BlueNWhite user profile picture

BlueNWhite

Dry/Sensitive

There was an event recently in Aug/Sep when we could exchange some/all of our points for credit on WishTrend. However, the points could only be half the value of our purchase. Eg, if we have USD20 credit, our cart should have items costing USD40 or more. I'm following you on IG. I'd appreciate if you followed me too ๐Ÿ’• @blueskies8whiteclouds
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