Does this ever happen to you?

Hi picky squad ! A month ago, I suffered from breakouts due to a cleanser. First of all, I have an oily acne-prone skin which normally breakouts. But whenever this happens, I only have three to four pimples or acnes around my cheeks. Plus, they only lasts for a week or so. The breakouts that I have suffered a month ago is not the same with the normal breakouts that I used to have. At first, I thought that was because I introduced cleansing oil to my routine. But it was definitely wrong. It is the facial foam that breaks me out. And without noticing it, I used that for two whole weeks. Well, this facial foam is made for sensitive skin type which is really mild and made up with great ingredients. One thing that I can't understand is why was that didn't work on me. After talking to one of my friends, who had use this whip foam, she claimed that she suffered the same. Btw, she has the same skin type as mine. We both suffered with acnes and breakouts. Surprisingly, the other friend of her who has sensitive skin really enjoys using this and it really benefits his skin. Have you ever use this whip cleanser? Do you have any idea about this? Or have you ever suffered from similar case?