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MsK user profile picture

MsK

Oily/Sensitive

dot3,683 Views

Stylevana

I was thinking about purchasing from this website for the first time. What is your experience? How are they with delivery, lost/damaged items etc?
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Dalia user profile picture

Dalia

Oily/Resilient

I've ordered from them a couple times and never had any problems. Everything was packaged very securely. Sometimes it does take a while to get your order but it depends on the availability of the products you buy. On the product page it says whether it'll be available to ship right away or if it'll take longer (can be up to a month). I recommend checking that while looking at the products. Hope this answers your question, but let me know if you're curious about anything else. Btw also let me know if you need a discount code. I have one. πŸ™‚
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MsK user profile picture

MsK

Oily/Sensitive

Thankyou for sharing your experience. The tip about availability is a good one, I'll be sure to check that when I order. So kind of you to offer your discount. πŸ€— Are the discount codes you share a once off? It would be nice to save but I wouldn't want to take it if you yourself have use if it.
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Buhbles user profile picture

Buhbles

Oily/Resilient

I have ordered from them several times! The first time was great with no issues! The second time my tracking never updated for 2 weeks and I contacted them and they said it was shipped and that the courier was delayed. And then that night they told me due to logistics the package was returned to them and they reshipped it with express delivery and I got it within the week. The time after was okay. My most recent order I placed on the 25th hasn't been shipped yet. 😭 You definitely have to pay attention to the fine print when ordering as some products they have in stock and will ship in 24-48 hours while some can be up to 7 days, which happened to one of my products but looks like it is taking longer. In general I'm pretty happy with my experiences! The products are all authentic so far and well packaged when shipped. Steer clear of the mini/travel size section though, I've gotten several expired minis and most of them are actually samples. If you need a discount code for 10-15% off I have a code INF105BUHBLESS that you can use! 😊 Hope this helps!
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MsK user profile picture

MsK

Oily/Sensitive

Thanks for the heads up Buhbles. I'll make sure to look at the fine print - thankyou also for your discount code, Delia shared hers with me too - such a generous bunch of people we have here at Picky! It's really great β€πŸ’πŸ™‚
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danipatarazzi user profile picture

danipatarazzi

Oily/Resilient

They’re legit. I’ve ordered from them before. Depending on where you live, it may take several weeks to receive your order.
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MsK user profile picture

MsK

Oily/Sensitive

Do they send their products securely? Have you received anything broken before?
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MelissaKarey user profile picture

MelissaKarey

Dry/Resilient

i always order from here because yesstyle doesn’t carry the brands i like. they do take a long time and customer service really sucks at least in my experience. but to be safe i always pay extra for tracking and insurance
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MsK user profile picture

MsK

Oily/Sensitive

If you get what you order I guess that is the most important thing. I have a local site that I order from with brilliant service so I won't compare, they just don't always have what I'm looking for.
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MsK user profile picture

MsK

Oily/Sensitive

Ahh thanks for that - your knowledge is most helpful. Will remember what you've said when ordering and waiting patiently for it to arrive πŸ™‚
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