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Melora user profile picture

Melora

Oily/Resilient

dot388 Views

Rotting SomeByMi Matcha clay Mask ?

I’ve just bought this clay mask and I’m surprised that it came with brown dots and ROTTING garbage scent. I found out that the dots are normal because its made of natural ingredients but rotting garbage smell?! I got it from Arium, Lazada and I’ve scanned the code that led me to SomebyMi Instagram page, is it authentic? Because they seller is confident and are not willing exchange and I don’t want to wrongly accuse or leave them a bad remark unecessarily.
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46

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5

5 Comments

fckinglies user profile picture

fckinglies

Dry/Resilient

ohhh gosh 😢 what a pitty. if the product is off putting... what does other reviews says about appearance and smell?
Super Matcha Pore Clean Clay Mask

Some By Mi
Super Matcha Pore Clean Clay Mask

star rating

4.6

(297)

favorite

1510

upvote

3

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0

fckinglies user profile picture

fckinglies

Dry/Resilient

okay so appearance does change a bit, although they don't talk about mouldish parts... others don't say anything about smell. I wouldn't use it just in case
upvote

2

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0

I

ilhame

Oily/Sensitive

It is possible that the product you received is expired or has been contaminated during the manufacturing process. The brown dots could be part of the natural ingredients, but the rotting garbage scent is not normal and could indicate that the product has gone bad. As for the authenticity of the product, it is difficult to say for certain without more information. SomebyMi is a well-known skincare brand, but there are also counterfeit products circulating in the market. It's possible that the seller obtained the product from an unauthorized source, which could explain the quality issues. If you are not satisfied with the product or have concerns about its safety, it's best to contact the seller and ask for a refund or exchange. You can also reach out to SomebyMi directly through their customer service channels to verify the authenticity of the product.
upvote

3

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0

Trereviewsforu user profile picture

Trereviewsforu

Dry/Sensitive

No thank you, I would pitch it and purchase from another source especially if it has a foul odor.
upvote

3

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0

DanielleSkin27 user profile picture

DanielleSkin27

Dry/Sensitive

Maybe contact Some By Mi directly and ask them if all of that is normal for this mask.
upvote

2

comment

0

POAB user profile picture
super picky user badge

POAB

Oily/Resilient

oh no 🙈 hope they work it out with you .
upvote

1

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0

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