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TasTheStuff user profile picture
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TasTheStuff

Oily/Sensitive

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Picky Not Responding Emails

Guys! I feel so sorry for bothering the Picky team constantly but I had several issues and haven’t heard back from the company (package sent to some random state, not receiving some of the giveaways I’ve won, etc.). I’ve emailed quite a few times the last month and never got a response to any of the emails. Is this normal? I usually remember getting a response as quickly as in 24-48 hours but now I’m genuinely concerned.
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dichanp user profile picture

dichanp

Oily/Resilient

I am experiencing the same thing. I tried to contact the Picky Team for quite some times, but didn't get any responses. Currently there's an issue with my giveaway package too, but since they never responded, I am too lazy to email them :(
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TasTheStuff user profile picture
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TasTheStuff

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I hope they’re doing okay though and that nothing is wrong… 🙁
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SashaGrace user profile picture

SashaGrace

Oily/Resilient

Oh wow . . . They're not responding to multiple people?? What is going on! Now I'm worried and kind of hope I don't get picked to review the retinol lip products . . . sigh
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TasTheStuff user profile picture
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TasTheStuff

Oily/Sensitive

No fr it has me slightly worried 😕
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Jolivares1717 user profile picture
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Jolivares1717

Dry/Resilient

I had a package randomly go to New York City. I live in Wisconsin. They did respond back and weren't much help, they said it was delivered to my house 3 months earlier. I emailed them back to point that out, but no response. I already owned the product so I just wrote a new review with it.
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TasTheStuff user profile picture
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TasTheStuff

Oily/Sensitive

Omg! I live in New York City and had one of my packages go to Milkwaukee, Wisconsin! I would’ve done what you did but I figured it’s better to actually let them know I haven’t gotten stuff from a particular giveaway.
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Alca user profile picture

Alca

Oily/Resilient

I'm also waiting for a reply for over a week. I guess summer vacations 🏖
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Zeba user profile picture
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Zeba

Oily/Sensitive

Have you tried submitting a ticket manually or did you send a direct email?
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K-Beauty Giveaway Events

kbeauty Picky x Natural Derma Project | HA Boosting Serum & Vitamin B9 Tone-Up Cream event

Picky x Natural Derma Project | HA Boosting Serum & Vitamin B9 Tone-Up Cream

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