139 Views
nCaila
Oily/Sensitive
I got this same email and both my TikTok’s are completely different videos! I was just about to post about this. I emailed them sending them both videos if they took a second to look I didn’t use any of the same clips or look the same.
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emiibby
Dry/Resilient
sounds like an internal error at this point since several people have gone through it 😭 hopefully it gets resolved
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TasTheStuff
Oily/Sensitive
I honestly hope so — it’ll be such a bad look on this company if they don’t rectify this matter properly
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amidee
Dry/Sensitive
Oh no Tas, they really should look into this before any accusations. Sorry you have to go through this considering the effort to shoot videos.
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TasTheStuff
Oily/Sensitive
I emailed them and they haven’t responded yet; I hate that I see others going through the same situation as me because this is so unfair on all of us
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Trereviewsforu
Dry/Sensitive
WOW!! I didn't know this was a thing. I've never noticed anyone reposting reviews. I do hope you find a resolution real soon.
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TasTheStuff
Oily/Sensitive
Me neither! I’m so confused why they’re going around making such assumptions - not to mention I even have two different videos for this particular giveaway 😦
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